AN URGENT APPEAL FOR CASE MANAGERS

Flood victims need your help! In order to prepare flood-impacted families for the summer rebuilding programs, 25 additional case managers are urgently needed. A Case Manager walks flood survivors through the rebuild/recovery journey. Working in cooperation with faith-based and community-based agencies, as well as the Souris Valley Long-Term Recovery Committee, each Case Manager plays a critical part in the recovery of a family’s home and their life! Case Management is a practical way to transmit compassion and genuine assistance to those in need. Training and ongoing support is provided. Your help is critical. Find out more.For further information about this well-organized and effective program, contact Pastor Debra Ball-Kilbourne, Vincent United Methodist Church at 701.838.4425.

A training for new case managers will be offered on Monday, February 20, 2012What Does a Case Manager Do?

• Following the application stage, help clients develop a recovery plan by jointly reviewing the assistance they have received, identifying any unmet urgent needs, and determining possible sources or gaps in resources.
• Refer the client to another program or agency when appropriate.
• Follow up with other agencies to assure that assistance commitments have been met.
• Remain in contact with the client until the disaster-related needs are met and/or the case is closed.Close or refer the case when no more can be accomplished, being certain to take time for closure with the individual or family.
• Keep detailed records of every case, home visits, referrals and contacts with resources on client’s behalf.Network with other agencies to stay informed about services and resources.Respect confidentiality at all times.
• Attend training and weekly support sessions.
• Enable clients to take responsibility for their recovery, acting as advocate and facilitator as opposed to rescuer.